Orders & refunds

The order is the memory

It records what was bought, at what price and when — as of then, not as of today. If the price changes later or an offer leaves the catalogue, the order stays readable.

Two amounts when they diverge

After a partial refund the list shows both: what was originally bought and what remains. Showing only the purchase amount would be the wrong figure for accounting; showing only the remainder blurs what happened.

Refund and access

A refund is a decision about money — what happens to access is your call. Both are visible in the backoffice so nobody has to guess whether a refunded buyer can still learn.

What you do here day to day

Check whether a payment arrived, supply an invoice, trace a dispute. The list is built for that — not as a revenue chart but as a reference.