Update 1.0: Support inbox – Kepler

Flag a form as a support channel — every submission automatically becomes a ticket with number, status and priority.

Submissions become tickets:

Mark a form as a support channel — every submission automatically becomes a ticket with number, status and priority.
Replies go to the customer as an email straight from the ticket; internal notes stay visible to your team only.

Working as a team:

Tickets can be assigned — whoever receives one gets notified. The inbox offers search, filters and status counters.
Every ticket appears in the client record history; files from the original submission are available right on the ticket.

Always ready:

Every installation ships with a protected system support form — it cannot be deleted by accident.