Tasks: Kepler

What is a task?

A task is a concrete to-do with clear ownership: call back, send an offer, follow up. Tasks usually hang on a contact, so the connection is never lost: you always know whom a task belongs to.

Status & due date

Every task has a status (you define the stages, e.g. open / in progress / done) and can have a due date. So it's visible what's due today and what's overdue: nothing slips through anymore.

More than a to-do list

Tasks can be organised on boards, broken down into subtasks and annotated with comments (more on this in the feature area). So a simple list becomes a tool that also carries multi-step matters.

Why this makes the difference

“I'll do that later” is the most common reason for lost customers. When every promise becomes a task with a due date and an owner, it actually happens, reliably, across the whole team.