Communication – Kepler
Communication
Record and trace what was discussed with whom.
01
Email & communicationAt the contact you log what was discussed — as an entry by channel: email, phone or social media, each with a note and an owner. So a seamless…02
Notes & attachmentsNotes record what fits no structure — conversation content, hints, internal agreements. They hang directly on contacts, forms or submissions, instead…03
NotificationsNotifications inform you about relevant events in the system — for instance when a contact or a task is assigned to you. A counter shows unread…04
Support inboxJuggling customer enquiries via forwarded emails works exactly until two people answer at the same time — or nobody does. The support inbox…