NexusDesk

Coming soon: NexusDesk - Your central, modular CRM platform

AuthorChristoph Gawenda
RoleCEO
PublishedDecember 1, 2025
NexusDesk

Complete Business Platform: All Your Forms, Clients, Tasks, Calendar, Workflows, Users, and Analytics in One System

The Vision

Imagine managing all your forms, clients, tasks, calendars, workflows, users, and analytics in a single system – without jumping between five tools, three inboxes, and two task apps.

That's exactly what this platform was built for:

A fully integrated, modular business platform that consolidates all the building blocks of your daily operations into one unified system.

The Problem: Fragmented Tools, Lost Leads, Daily Chaos

Most businesses today aren't struggling with too few tools – they're struggling with too many. Typical situation:

  • Multiple email inboxes for different contact forms across various websites

  • Separate CRM systems that don't communicate with each other

  • Standalone task tools disconnected from customer data

  • Calendars that "know" nothing about clients, projects, or tasks

  • Manual workflows that only function if someone constantly remembers them

  • User management scattered across dozens of platforms

The Consequences of This Fragmentation:

  • Lost leads because no one has oversight anymore

  • Duplicate data entry because information must be maintained in multiple systems

  • Inefficient processes that waste time, nerves, and money

  • Lack of visibility into customer relationships and sales opportunities

  • Team performance difficult to measure because data is scattered everywhere

  • High costs from many individual solutions and subscriptions

In short: Systems work alongside each other – but not with each other.

The Solution: A Unified Platform for Your Entire Business

Our platform combines all core business functions in one integrated system:

  • Central Form Management – all forms in one place

  • Comprehensive Client CRM – complete customer management and history

  • Team & Task Management – Kanban, Timeline, Workload

  • Calendar & Appointment Management – events, meetings, deadlines

  • Workflow Automation – processes that execute themselves

  • User & Role Management – clear permissions, clear responsibilities

  • Dashboards, Analytics & AI Insights – numbers, trends, predictions

👉 No more tool switching. All data. One system.

Core Purpose: All Forms in One Place

The original purpose of the application is clearly defined:

Consolidate all form submissions from your business into a central interface.

Instead of:

  • Separate inboxes for contact form, quote request, support, newsletter, etc.

You have:

  • One central intake channel for all forms

Where you can:

  • See all submissions in one dashboard

  • Assign submissions to team members

  • Create client records directly from submissions

  • Automatically generate tasks from form submissions

  • Track the entire customer journey – from first inquiry to closing

This transforms every form into an active entry point into your CRM, instead of getting lost somewhere in an inbox.

Modular Architecture: Flexible, Extensible, Future-Proof

The platform is fundamentally modular in design. This means:

You're not locked into specific technology, but can adapt the system to your environment.

Database Independence

  • Supports any common database system (e.g., MySQL, PostgreSQL, MongoDB, etc.)

  • No vendor lock-in – you're not tied to a specific provider

  • Easy migration and scaling of your data

  • Ideal if you already have existing database infrastructure

Backend Independence

  • Connects to any backend APIs

  • RESTful architecture enabling integrations with existing systems

  • Flexible enough to work with your current infrastructure

  • You can continue using existing systems and use the platform as a central interface and orchestration layer

Frontend Independence

  • Modern, responsively designed web interface

  • Works on desktop, tablet, and smartphone

  • Brandable – can be visually adapted to your company

  • Multilingual: Support for German, English, and Polish

  • Scalable, modular, extensible – whether startup or growing company

This modularity means:

You adapt the platform to your business – not the other way around.

Complete Feature Overview (No Shortcuts, No Omissions)

The following describes all functions completely and in detail – nothing is omitted, nothing merely touched upon.

1. Form Management & Submission Tracking

Problem Solved

No more multiple email accounts for different forms.

Features in Detail

  • Unlimited form creation – for any application, campaign, website

  • Unique identifier per form – clear assignment of all submissions

  • Dedicated API endpoint per form – easy integration into websites, landing pages, external systems

  • Automatic submission tracking – every submission is logged

  • Read/Unread status for each submission

  • Filter by form type – e.g., "Contact", "Quote", "Support"

  • Detail view per submission with all transmitted fields

  • Mark as read/unread – also usable by teams

  • Bulk operations on submissions – e.g., mark or assign multiple entries simultaneously

  • Statistics & Analytics for forms:

    • Number of submissions per form

    • Submissions over time

    • Recognizable trends in demand/contact volume

Typical Use Cases

  • Classic contact form on website

  • Quote requests for services or products

  • Support tickets and service inquiries

  • Newsletter registrations

  • Event registrations

  • Individual, customized forms for internal or external processes

Concrete Benefits

  • All form submissions in one place – no more scattered inboxes

  • No lead gets lost

  • Easy assignment and tracking by the team

  • Complete history of all submissions and their processing

2. Client Relationship Management (CRM)

Problem Solved

Customer data is distributed across various systems and inconsistent.

Features in Detail

  • Complete customer profiles with all relevant contact data

  • Status tracking per client, e.g.:

    • Prospect

    • Active

    • Customer

    • Churned

  • Lead scoring system to evaluate lead quality and relevance

  • Assignment of clients to team members – clear responsibilities

  • Tag management for categorization, e.g.:

    • Industry

    • Priority

    • Campaign origin

  • Custom fields for industry-specific information

  • Address management (billing address, shipping address, etc.)

  • Company & role tracking, e.g.:

    • Company name

    • Position

    • Decision-making authority

  • Tracking customer value & revenue:

    • Lifetime Value

    • Repeat purchases, contract volume

  • Search & advanced filtering across all customer attributes

  • Client timeline displaying all interactions and activities chronologically

  • Client Kanban view for visual management of clients or their tasks

Multiple View Modes

Table View:

  • Classic list/table view

  • Sorting & filtering by any columns

Timeline View:

  • Chronological display of all customer activities

  • Forms, tasks, meetings, status changes, etc.

Kanban View:

  • Visualization of clients or client-related tasks by status

  • Ideal for sales funnels

Detail View:

  • Complete profile with:

    • Contact data

    • Activities

    • Tasks

    • Notes

    • Files

    • Tags & Custom Fields

Typical Use Cases

  • Sales funnel tracking – from lead through quote to closing

  • Existing customer management

  • Identification of high-value customers

  • Segmentation by industry, location, or individual criteria

  • Assignment of customers to sales or account managers

  • Mapping the complete customer lifecycle from initial inquiry to churn

Concrete Benefits

  • One central source of truth for all customer data

  • Better relationship and pipeline management

  • Transparent sales opportunities and priorities

  • Foundation for informed, data-driven decisions

3. Task Management & Team Collaboration

Problem Solved

To-do lists, project management, and customer work are disconnected from each other.

Features in Detail

  • Multiple Kanban boards for different teams, projects, or areas

  • Individually configurable columns per board, e.g.:

    • Backlog

    • To Do

    • In Progress

    • Review

    • Done

  • Drag & drop organization of tasks between columns

  • Priorities per task:

    • Low

    • Medium

    • High

    • Urgent

  • Status model for tasks, e.g.:

    • ToDo

    • In Progress

    • Completed

    • Canceled

    • On Hold

  • Due dates with overdue warnings

  • User assignment per task (responsible person, participants)

  • Task filters, e.g.:

    • Due today

    • Upcoming tasks

    • Overdue

    • By user

    • By client

  • Dependencies and blockers:

    • Task A blocks Task B

    • Overview of what needs to be completed first

  • Subtasks & checklists within a task

  • File attachments directly to tasks

  • Comments & collaboration within the task

  • Recurring tasks for regular activities

  • Task templates for standardized processes

  • Bulk operations on tasks (status changes, assignments, etc.)

  • Task analytics & reporting:

    • Number of completed tasks

    • Cycle times

    • Workload per employee

  • Swimlane views, e.g.:

    • By user

    • By priority

    • By client

  • Timeline view for temporal planning of tasks

  • Quick task capture – e.g., from a global "Quick Add"

  • Task search & global search (system-wide)

Client-Related Tasks

  • Tasks can be directly assigned to clients

  • All tasks of a client visible at a glance

  • Client Kanban view – display of all client-related tasks by status

  • Automatic task creation from customer actions, e.g.:

    • New form submission

    • Status change

    • Specific date

Typical Use Cases

  • Project management for customer projects

  • Sales tasks – follow-ups, quote tracking, demos

  • Resource and workload management in teams

  • Automatically generate tasks from form submissions

  • Onboarding checklists for new customers

  • Recurring maintenance or service tasks

Concrete Benefits

  • Tasks are directly linked to clients – full context

  • Better team coordination and transparency

  • Clear view of workload and deadlines

  • Fewer forgotten to-dos, higher productivity

4. Calendar & Appointment Management

Problem Solved

Calendars are isolated and not connected to clients, tasks, or forms.

Features in Detail

  • Month view of calendar – classic overview

  • Creation & management of events:

    • Title

    • Date/Time

    • Description

    • Assignment to clients or projects

  • Detail information per event

  • Date-based filtering of events

  • Integration with task due dates:

    • Tasks appear in calendar

    • Overview of deadlines and milestones

  • Planning customer appointments directly from CRM

  • Reminder functions before appointments

  • Recurring events – e.g., weekly meetings, monthly reviews

Typical Use Cases

  • Plan customer appointments (calls, meetings, demos)

  • Track important deadlines and due dates

  • Organize team events & internal meetings

  • Keep project milestones in view

  • Set follow-up reminders

Concrete Benefits

  • All appointments in one place, linked to clients & tasks

  • Better time planning and capacity management

  • No more missed appointments or deadlines

  • Strong integration with your other business data

5. Workflow Automation

Problem Solved

Manual, recurring activities waste time and are error-prone.

Features in Detail

  • Visual workflow builder – usable without programming knowledge

  • Multiple trigger types, e.g.:

    • Form submission received

    • New client created

    • Task completed

    • Client status changed

    • Specific date reached

    • Manual trigger by user

  • Diverse actions, including:

    • Send automated emails

    • Automatically create tasks

    • Assign users to clients or tasks

    • Update client status

    • Add tags to clients

    • Send notifications

    • Trigger webhooks (integration with third-party systems)

    • Build delays between actions

  • Activate/deactivate workflows as needed

  • Multi-step workflows with conditions (Conditional Logic)

  • Test & debugging functions for workflows

Example Workflows

Form → Lead → Task: When a contact form is submitted:

  • Create client

  • Assign to responsible sales team member

  • Send welcome email

  • Create follow-up task

Status Change "Customer" → Onboarding: When client status is set to "Customer":

  • Add tag "VIP" (or appropriate segment tag)

  • Create onboarding task list

  • Notify account manager

Process Completion → Status & Notification: When a task is completed:

  • Check if all tasks of a client/project are finished

  • Update client status if applicable

  • Send completion or "thank you" notification

Typical Use Cases

  • Automated lead qualification

  • Standardize onboarding processes

  • Automate follow-up sequences

  • Attach notifications to important events

  • Trigger external systems via webhooks (e.g., accounting, marketing tools)

Concrete Benefits

  • Hours of time saved through automation of routine tasks

  • Reduction of human errors

  • Consistent processes, regardless of who's working in the team

  • Faster response times to inquiries

  • Improved customer experience through reliable processes

6. User & Role Management

Problem Solved

Missing or unclear access rights, unsecured data, no accountability.

Features in Detail

  • User account management:

    • Create users

    • Edit data

    • Manage status

  • Role-based access control (RBAC) with standard roles:

    • Admin: Full access, including user and settings configuration

    • Manager: Extended rights for team management and evaluation

    • User: Standard rights for daily operational work

  • Individual roles with granular permissions:

    • Access to specific modules (CRM, Tasks, Forms, etc.)

    • Read rights/Write rights/Administration rights

  • User assignment to clients and tasks:

    • Clearly defined responsibilities

  • User activity tracking – who did what when?

  • Password management & reset functions

  • User status:

    • Active

    • Inactive (e.g., for former employees)

Typical Use Cases

  • Restrict access to sensitive customer data

  • Clearly define responsibilities in the team

  • Delegate tasks specifically to certain roles or persons

  • Release financial information only for specific roles

  • Integrate external partners or service providers with restricted rights

Concrete Benefits

  • More security & data protection

  • Clear responsibilities in the team

  • Traceability through activity log

  • Flexible rights management that grows with your company

7. Dashboard & Analytics

Problem Solved

No central overview – everyone works blindly.

Features in Detail

  • Real-time dashboard with the most important metrics

  • Key metrics at a glance, including:

    • Number of submissions today

    • Number of unread submissions

    • Total number of clients

    • Tasks due today

    • Overdue tasks

  • List of recent form submissions

  • Overview of upcoming tasks

  • Quick access to important areas (e.g., "New Task", "New Client", "New Workflow Rule")

  • Customizable dashboard widgets (depending on configuration)

Typical Use Cases

  • Daily business overview in the morning

  • Identify urgent to-dos

  • Roughly assess team performance

  • Observe lead volume and development

  • Make decisions based on current metrics

Concrete Benefits

  • Immediately visible what's important today

  • Quick prioritization of tasks and leads

  • More transparency and control options

  • Productivity boost through clear view of everything relevant

8. AI-Powered Insights

Problem Solved

Opportunities and risks are hidden in the data but hard to recognize.

Features in Detail

  • Predictive analytics – predictions based on historical data

  • Lead scoring predictions – AI-supported assessment of which leads are likely to convert

  • Revenue forecasting

  • Trend analyses – identifying patterns over time

  • Intelligent action recommendations (Smart Suggestions)

  • Integrated AI assistant (Chat):

    • Ask questions about data

    • Request evaluations and summaries

  • Pattern recognition in customer behavior

  • Opportunity identification – e.g., up-selling, cross-selling, at-risk customers

Typical Use Cases

  • Identify high-value prospects

  • Recognize customer churn risk

  • Revenue planning & forecasting

  • Identify trends in form submissions, inquiries, and topics

  • Get recommendations for next steps in sales or service process

Concrete Benefits

  • Smarter decisions instead of gut feeling

  • Focus on high-value opportunities

  • Reduce churn before it happens

  • Increase revenue through better prioritization

9. Notifications & Alerts

Problem Solved

Important events get lost in daily routine.

Features in Detail

  • Real-time notification center

  • Count of unread notifications

  • Various notification types:

    • New form submissions

    • Tasks due today

    • Overdue tasks

    • Client status changes

    • Workflow triggers (e.g., automated actions)

  • "Mark as read" – individually or collectively

  • Notification dropdown in header

  • Email notifications for important events

  • Priority-based notifications (depending on configuration)

Typical Use Cases

  • Don't miss any new lead

  • Always know what's due today

  • Immediately notice when important client status changes occur

  • Keep team updates and workflow events in view

Concrete Benefits

  • You always stay informed

  • Fast response times to inquiries

  • Better customer service

  • More efficient team communication

10. Communication Tracking

Problem Solved

Lost conversation histories, missing context, isolated emails.

Features in Detail

  • Complete communication log per client

  • Tracking of all relevant interactions:

    • Emails sent/received

    • Phone calls (logs/notes)

    • Meetings

    • Notes

    • Form submissions

  • Chronological communication history

  • Search in past communications

  • Ability to link communications with tasks

Typical Use Cases

  • Complete customer history for sales & support

  • Review of previous conversations, commitments, agreements

  • Follow-up on follow-up obligations

  • Onboarding new team members with context – all info in one place

Concrete Benefits

  • Full context in every customer interaction

  • Better service because nothing gets lost

  • No knowledge silos – teams can collaborate seamlessly

  • Stable customer relationships even with staff changes

11. Notes & Documentation

Problem Solved

Important info is on sticky notes, emails, separate documents.

Features in Detail

  • Notes directly on clients

  • Notes directly on tasks

  • Rich text support:

    • Formatting

    • Lists

    • Links

  • Note history – who documented what when?

  • Search function across all notes

  • File attachments to notes (e.g., protocols, PDFs, images)

Typical Use Cases

  • Document customer preferences

  • Store meeting notes in structured manner

  • Record important internal info for the team

  • Project documentation right where it's needed

Concrete Benefits

  • Central knowledge base for clients & projects

  • Important details are easily retrievable

  • Transparent collaboration in the team

  • Knowledge preservation even with staff turnover

12. File Attachments & Document Management

Problem Solved

Files are scattered across email threads, local drives, and cloud folders.

Features in Detail

  • File attachments on clients:

    • Contracts

    • Quotes

    • Documents, presentations, etc.

  • File attachments on tasks:

    • Briefings

    • Work documents

    • Reference material

  • Central file management within the system

  • File preview (depending on file type and configuration)

  • Structured filing by client, project, task

Typical Use Cases

  • Centrally store customer documents

  • Link project files directly with tasks

  • File sharing in team via platform

  • Document management without separate system

Concrete Benefits

  • All relevant files in one place

  • Quick finding of documents

  • Better organization of documents

  • Secure storage, coupled with access rights

13. Tags & Categorization

Problem Solved

Unclear data volumes, missing structure, difficult filtering.

Features in Detail

  • Tags for clients

  • Tags for tasks

  • Tags for submissions

  • Arbitrary, user-defined tag creation

  • Filtering by tags – on all levels

  • Central tag management (rename, delete, merge)

Typical Use Cases

  • Tag customers by industry

  • Mark priorities via tags

  • Mark project types or campaigns

  • Enable quick filtering and segmentation

Concrete Benefits

  • More structure and order in your data

  • Quick retrieval of relevant entries

  • Flexible categorization that adapts to your business

  • More efficient workflows through targeted filtering

14. Custom Fields

Problem Solved

Standard fields aren't sufficient to cover industry-specific requirements.

Features in Detail

  • Creation of custom fields for clients

  • Various field types, e.g.:

    • Text

    • Number

    • Date

    • Dropdown

    • Boolean / Checkbox

    • Possibly other specialized types

  • Management of custom fields – add, edit, remove

  • Filtering by custom fields in lists and views

  • Ability to map industry or company-specific data

Typical Use Cases

  • Industry-specific information such as:

    • Contract terms

    • Customer segments

    • Machinery/equipment count

    • License models

  • Store individual KPIs

  • Adapt platform exactly to your business logic

  • Capture special data points for own reports

Concrete Benefits

  • Maximum flexibility in data structure

  • Platform adapts to any industry

  • Foundation for customized evaluations

  • Complete mapping of your reality in the system

15. Global Search

Problem Solved

Information is in the system – but hard to find.

Features in Detail

  • System-wide search across:

    • Clients

    • Forms

    • Submissions

    • Tasks

    • Notes

  • Fast, fuzzy search

  • Search suggestions while you type

  • Accessible from anywhere (e.g., in header)

Typical Use Cases

  • Find a specific client in seconds

  • Locate concrete submission or inquiry

  • Find tasks on a topic

  • Dig up past notes

Concrete Benefits

  • Enormous time savings

  • Never again: "Where was that?"

  • More productivity through quick navigation

  • You don't lose information in the data ocean

16. Activity Timeline

Problem Solved

Unclear what happened when and who made which changes.

Features in Detail

  • Complete activity history in system

  • Timeline view of all actions, e.g.:

    • Created / Edited / Deleted

    • Status changes

    • New notes

    • New tasks

    • Task completion

    • New form submissions

  • Filter by activity type

  • Client-related timeline – all activities for a client

  • Task-related timeline – history per task

Typical Use Cases

  • Audit trail for internal or external requirements

  • Track changes – who did what when?

  • Better understand customer history

  • Keep team activity in view

Concrete Benefits

  • Maximum transparency in system

  • Accountability in team

  • Better understanding of processes and relationships

  • Reliable history for later analyses

17. Settings & Customization

Problem Solved

Inflexible systems that don't fit your company.

Features in Detail

  • General application settings

  • Email configuration (SMTP):

    • Sending via own mail servers

    • Professional sender addresses

  • Notification settings:

    • Which events trigger emails?

    • Which notifications appear in system?

  • Theme selection:

    • Light

    • Dark

    • System (automatic)

  • Language selection:

    • English (default)

    • German

    • Polish

  • Time zone settings

  • User-specific preferences (e.g., view, filter, sorting)

Typical Use Cases

  • Adapt platform to corporate design

  • Set up email notifications for specific roles

  • Fine-tune workflows and notifications

  • Personalized use per user (language, theme, etc.)

Concrete Benefits

  • High flexibility in configuration

  • System adapts to your company and team

  • Better user experience through personalization

  • Professional, brand-compliant appearance

18. Data Export & Reporting

Problem Solved

Data is locked in the system and difficult to evaluate externally.

Features in Detail

  • Export of client data

  • Export of form submissions

  • Export of tasks

  • Creation of individual reports (depending on configuration and filter)

  • Various output formats (e.g., CSV, Excel – depending on implementation)

Typical Use Cases

  • Management reports on customers, leads, performance

  • Data export for external analyses (e.g., BI tools, Excel)

  • Backups of important data

  • Share data with stakeholders or partners

Concrete Benefits

  • Easy access to your data

  • Create meaningful reports

  • Data sovereignty – no data silos

  • Foundation for business intelligence & controlling

19. Mobile-Responsive Design

Problem Solved

Business doesn't only happen at the desk.

Features in Detail

  • Fully responsive design – optimized for all screen sizes

  • Use on smartphones, tablets, and desktops

  • Touch-friendly interface

  • Mobile-optimized views for core functions

  • Planned offline capabilities (offline functionality in preparation)

Typical Use Cases

  • Check or adjust tasks on the go

  • Quickly look up customer data before an appointment

  • Receive and act on notifications on mobile

  • Team leadership and project management outside the office

Concrete Benefits

  • You can work from anywhere

  • Always stay connected to your business

  • More flexibility for you and your team

  • Constant productivity, even on the move

20. Multilingual Support

Problem Solved

Internationally working teams or clients with different language needs.

Features in Detail

  • Multilingual interface:

    • English (default)

    • German

    • Polish

  • Easy language switching in settings

  • Persistent language preference per user

Typical Use Cases

  • International teams with employees in multiple countries

  • Companies with multilingual customers

  • Localized user interface for different markets

  • Improved usability for non-English users

Concrete Benefits

  • Barrier-free use for international teams

  • Better user experience through native language

  • Global deployability of platform

  • Stronger team inclusivity

Practical Examples: How the Platform is Used Daily

1. The Small/Medium Business Owner

Challenge: Contact forms on website, quote requests, customer communication, and task management are distributed across email, Excel, and various tools.

Solution: All forms flow into the platform. Leads automatically become clients, tasks are created, and the entire process from first inquiry to invoice remains in one system.

Result:

  • 5+ hours time savings per week

  • No more lost leads

  • Better maintained customer relationships

2. The Sales Team

Challenge: Leads come from many sources (forms, campaigns, referrals). Pipeline transparency is missing, tasks and follow-ups are confusing, performance measurement is difficult.

Solution: All leads are captured in the central CRM. Tasks are directly linked to clients, the pipeline is displayed in Kanban views, follow-ups run partially automatically via workflows.

Result:

  • 30% higher conversion rate (example value)

  • Better team coordination

  • Faster response times to inquiries

3. Service Company / Service Operation

Challenge: Customer inquiries come via email, tasks are managed separately, calendar is not connected to customer history, support cases are difficult to track.

Solution: All service requests are captured as submissions, from which tasks are created, each assigned to a client. The calendar shows meetings, deadlines, and service appointments, while the communication history provides complete context. Automated workflows support standard processes.

Result:

  • Better customer service because all info is available

  • Faster response times

  • Complete context per customer case

  • Higher customer satisfaction

4. Marketing Agency

Challenge: Many clients, many projects, many forms (landing pages, campaigns), project management and reporting happen in separate tools.

Solution: All form submissions from client projects are collected centrally, per client there are Kanban boards and task lists, the dashboard provides overview, and reports can be provided to clients via export.

Result:

  • More transparency for agency and client

  • Streamlined processes in projects

  • Professional, data-driven reports

  • More satisfied clients through clarity and structure

Summarized Main Benefits

1. Time Savings

  • No more tool switching – everything in one system

  • Automated workflows that handle routine tasks

  • Fast global search to find everything in seconds

  • Bulk operations to edit many entries simultaneously

2. Better Organization

  • Centralized data storage – no islands and silos

  • Linked information – clients, tasks, forms, files, all connected

  • High transparency – you always see what's important

  • Flexible views – table, timeline, Kanban, swimlanes

3. Higher Efficiency

  • Automated processes reduce manual effort

  • Targeted notifications prevent things from being overlooked

  • Structured task management with priorities & deadlines

  • Team collaboration directly in the tool

4. Data-Driven Decisions

  • Dashboard & analytics show you the situation in real-time

  • AI insights support predictions and prioritization

  • Complete history & activity timeline

  • Export functions to transfer data to external systems or reports

5. Cost Reduction

  • One system instead of many individual solutions → fewer subscription costs

  • Less time wasted → more productive hours

  • Fewer missed opportunities → better conversion

  • Fewer errors through automatic processes

Who is This Platform For?

Small and Medium-Sized Businesses (SMBs)

  • Concentration of multiple tools into one solution

  • Professional client management without enterprise complexity

  • Quick implementation, intuitive use

  • Scalable with growing company

Sales Teams

  • Full pipeline transparency

  • Automated lead processing

  • Clearly structured task management

  • Measurable performance based on real data

Service Providers & Service Companies

  • Central management of all inquiries, tickets, and projects

  • Connection of tasks, calendar, clients, and communication

  • Complete customer documentation

  • Structured onboarding and service processes

Marketing Agencies

  • Management of forms & campaigns for multiple clients

  • Project organization with Kanban, tasks, and deadlines

  • Reporting & exports for client presentations

  • Efficient teamwork on client and project level

Any Business with Forms

  • Whether contact, support, inquiry, registration, or more

  • Forms become entry points into your CRM

  • Lead management, task distribution, and workflows in one piece

Conclusion: One Platform Against Tool Chaos and Data Fragments

This platform was developed to solve the core problem of many modern businesses:

Fragmented tools, scattered data, inefficient processes.

Instead, you get:

✅ All forms in one central place ✅ Full-featured CRM for customer relationships ✅ Comprehensive task and project management ✅ Calendar & appointment planning closely linked to clients & tasks ✅ Powerful workflow automation ✅ User & role management for security & structure ✅ Dashboards, analytics & AI-powered insights ✅ Modular architecture, multilingual, responsive, extensible

The platform is:

  • Modular – you use what you need and can expand anytime

  • Independent of database and backend – integrable into your IT landscape

  • Brandable & multilingual – fitting your company

  • Future-proof – with focus on automation & AI support

Result:

Less chaos. More focus on what really matters:

  • Building relationships

  • Delighting customers

  • Increasing revenue

  • Growing your business sustainably

If you're ready to replace your scattered business tools with a unified, modular platform, this solution offers you all the building blocks – from form management through CRM and tasks to automation and analytics – in one integrated system.

Christoph Gawenda | Gawenda Studio Leipzig
Christoph Gawenda
CEO

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